Fibre Fresh





First Aid



Fibre Fresh

59 Elmwood Park





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M: 07971 877772

T: 01548 550906

Frequently Asked Questions

Q. How long will my carpets take to dry?

A. There are a many factors to consider, the amount of soiling in the carpet or upholstery, the length of pile, the weather, the temperature in the property.

Part of a professional carpet cleaners skill is to clean the carpets or upholstery as thoroughly as possible and leave them as dry as possible. However with the latest equipment and methods we use they should be dry in 3 to 4 hours.

Q. Will my carpet shrink?

A. Some carpets are prone to shrinkage. We can spot this at the time of your free survey, and can take measures for prevention.

Q. I have heard that carpets and upholstery get dirty quicker once they have been cleaned.

A. Using the correct cleaning system is important. Some systems and incorrect application methods may leave residues which accelerates re-soiling and defeats the whole purpose of cleaning. This is not the case with the systems and products that we use.

Q. Will I have to clear all the furniture out of the room?

A. No. Whilst we appreciate the removal of small objects and breakables, we have a system of working with larger pieces. This will cause less inconvenience to yourself.

Q. How long will it take you to clean my carpets?

A. At the time of your free survey, we can give you an accurate time scale. Again with the latest equipment we use, we will complete the work as fast as possible in order that your home or premises will return to normal as soon as possible.

Q. Will hot water extraction (steam cleaning) damage my carpet?

A. No! Hot water extraction is the method preferred by Shaw Industries and many other major carpet manufacturers. It is considered by many to be the best method of removing embedded soil and other contaminants.

If you require advice, unsure about if your carpets can be recovered after an accident or have another enquiry please feel free to contact us.